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The "Potential" of VMS Solutions within Healthcare Staffing

Writer: James BuckwellJames Buckwell

Updated: Jul 10, 2024




The deployment of advanced Vendor Management Systems (VMS) have the potential to significantly transform the healthcare staffing landscape but I think it is fair to say that currently, outdated processes are the standard. Excel spreadsheets may well be the prevalent "go to" software solution for managing complex staffing requirements across multiple sites with multiple recruitment agencies - which is a little concerning.


The new technology available will hopefully become the standard for hospitals and healthcare trusts, providing a solid framework to manage staffing efficiently without compromising operational integrity. Pivotal features such as compliance oversight and staff bank availability management across a trust ensures staffing needs are promptly and effectively met and staffing supply chains are well managed.


At the core of modern healthcare staffing solutions is effective staff bank management. A VMS excels in unifying this aspect across a trust, giving real-time visibility and access to a pool of qualified healthcare professionals. This centralised approach empowers trusts to swiftly deploy staff where needed most, thus enhancing responsiveness to variable staffing demands.


"Accelerating the Recruitment Cycle"


The urgency in filling vacancies is paramount in healthcare, directly impacting patient care. The auto-matching capabilities of a VMS fill roles swiftly and accurately by matching candidates (such as from the staff bank) to suitable roles, speeding up the recruitment process while ensuring a perfect fit.


The C Word........a VMS significantly lessens administrative tasks through automation, from timesheet submissions to compliance checks. It ensures staff adhere to the healthcare sector's strict compliance standards, safeguarding the quality of patient care and maintaining trust integrity. Plus....incorporating smart technology, a VMS boosts staffing procedures' efficiency and perhaps more importantly, accuracy. Features like geo-fencing for precise timesheet submissions and drag-and-drop roster scheduling optimise staffing from the trust's staff bank, aligning with the high demands we all expect from healthcare.



"Enhancing Experiences for All Stakeholders"


A VMS improves the recruitment journey for healthcare professionals and simplifies management for clients. It fosters a smoother, more engaging experience, facilitating easier management of availability, acceptance of shifts, and timesheet submissions, which, in turn, creates a more responsive and flexible workforce.


Healthcare providers aiming to streamline their staffing processes and improve care levels will find profound benefits in adopting a VMS like Zeel Healthcare. It enables efficient, compliant, and customised staffing management, crucial for operating a staff bank across a trust.


The adoption of a VMS can revolutionise healthcare staffing, supporting care delivery through technological innovation and operational excellence. Healthcare demands will of course continue to evolve, and highly configurable, flexible systems that take away human error potential should be the backbone. The role of advanced VMS technology in meeting staffing needs efficiently will remain indispensable, paving the way for a future where healthcare provision is both resilient and adaptable.


Example Healthcare VMS solutions available can be explored on Recruitment Supplier’s VMS page here and include Zeel (Healthcare) VMS - which handles roster scheduling, staff shift management and pay rates. 





Also, Prosperix - for a total workforce solution and comprehensive realtime reporting across a staffing supply chain ecosystem.





Delving into reporting - even a basic VMS can transform raw data into insightful reports, providing visibility into various aspects of staffing and recruitment processes. Here’s how:


Staffing Efficiency and Usage Reports


These reports provide an overview of how effectively the healthcare agency is utilising its workforce. By analysing staffing patterns, shift completions, and no-show rates, agencies can identify areas where efficiencies can be improved, ensuring that staffing levels are optimally matched to patient care demands.


Compliance and Credentialing Tracking


With compliance being a critical component in healthcare, a VMS offers detailed reports on the credentialing and compliance status of all staff. This ensures that every healthcare professional meets the required standards and certifications, reducing the risk of compliance-related issues and enhancing patient safety.


Financial and Cost Management Reports


A VMS provides comprehensive insights into the financial aspects of staffing, including expenditures on temporary and permanent staff, pay rate analysis, and overtime costs. These reports help healthcare agencies manage budgets more effectively, identify cost-saving opportunities, and ensure competitive compensation for their workforce.


Time-to-Fill and Recruitment Metrics


These reports measure the efficiency of the recruitment process by tracking metrics such as time-to-fill vacancies, source effectiveness, and applicant drop-off rates. Insights from these reports enable healthcare agencies to refine their recruitment strategies, reduce time-to-hire, and enhance the overall recruitment experience.


Quality of Hire and Performance Evaluations


A VMS can track the performance of newly hired staff over time, providing valuable data on the quality of hires. By analysing metrics such as retention rates, performance reviews, and patient care outcomes, healthcare agencies can assess the effectiveness of their recruitment processes and make adjustments to attract and retain top talent.


Customised Reporting for Strategic Insights


Beyond these standard reports, a VMS offers customised reporting capabilities, allowing healthcare agencies to tailor reports to their specific needs. Whether it's drilling down into department-specific staffing data, analysing seasonal staffing trends, or evaluating the impact of staffing decisions on patient care outcomes, customised reports provide the strategic insights needed to drive operational excellence and strategic growth.


As a healthcare recruiter or MSP using a VMS, reporting is the element of the solution that makes you look good (or bad).


So, In an era where healthcare demands are at an all-time high, precision and efficiency in meeting staffing needs are crucial. The move towards advanced VMS technology represents a significant advancement in healthcare delivery, backed by the best in technological innovation and operational excellence.


Thanks

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